Tag Archives: Pizza Hut

Seriously, Pizza Hut?

Let me start this post off by saying that I love Pizza Hut. I also work in retail, so I understand that centers can have a bad day. Today, however, my experience at Pizza Hut was just unacceptable.

Jason ordered pizza online from Pizza Hut. Shortly after placing the order, he received the customary call confirming the order details. This is when the experience started on the downward trend. The delivery time for our order was 2.5 hours. A little outrageous, but manageable. He told them to cancel the order and we would order from somewhere else. The customer service person told him that she could cancel the order and he would receive a refund in 2 weeks. Continue reading

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